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Customer Service Representative – Arlington, TX

@Atosa  is now #Hiring for the position of: Customer Service Representative – Arlington, TX https://www.ziprecruiter.com/job/06f70280 #job #JobSeekersThursday

We are seeking a Customer Service Representative to join our warranty service team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

Handle customer inquiries and complaints
Provide information about the products and warranty services
Troubleshoot and resolve common product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
Schedule appointments with local service technicians to resolve technical issues on site

​Qualifications:

Previous experience (3-5 years) in customer service, sales, or other related fields
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
Associates Degree or higher

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