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Operations Manager – Houston, TX

Job Description:

This role requires someone who can balance workflow to match work efficiency on a daily base, as well as someone who can adapt and adequately respond to an ever-changing work environment.


  • Bachelor’s
  • Logistics Management: 3 years
  • Management: 3 years

This role requires someone who can balance workflow to match work efficiency on a daily base, as well as someone who can adapt and adequately respond to an ever-changing work environment. This role also requires previous management skills as they will be responsible for team of 5 to 7 members (clerical and warehouse). Operations Manager must address any employee issues and lead by example. Provide supervision of the Shipping / Receiving processes (monitor, track, and improve employee work efficiency).


  • Order Processing: Receiving orders, verifying in QuickBooks that items on the POs are current and in stock, verifying that the client is within their credit terms, confirming receipt and availability with customers, informing the customers of the freight charges that will be incurred for their order, inputting orders into QuickBooks, creating the shipping documents for the order, providing the proper documentation to the warehouse.
  • Shipping Related Tasks: Providing freight quotations to customers inquiring or placing orders, creating Bill of Lading, creating shipping templates for each pallet shipping out, creating packing slips in QuickBooks, providing all documentation to the warehouse in a timely manner.
  • Invoicing: Creating packing slips for all orders before they leave the facility in order to ensure the customer is within their credit terms, turning those packing slips into invoices including freight, determining the reason for returned products and creating credit memos.
  • Record Keeping/Filing: Keeping a daily filing system for inventory related tracking (including: a PO, BOL, PL, and invoice for each order shipped each day attached to a daily log of these orders and a physical count from the warehouse for the day), keeping a filing system for the customer related documentation (including PO’s Invoices, Payment Copies, and any other important customer related documents). Filing should be done electronically and uploaded onto
  • Customer Service: Communicating on the phone and via email with the customers, knowing what information can and cannot be provided to the customers, properly answering calls and taking messages.
  • Inventory Control: Responsible for safety, security and physical condition of the warehouse space. Manage warehouse employees: assign tasks, manage workflow, monitor and report employee performance, orient and train new employees if needed. Provide up to date, real-time updates of all inventory levels when requested. Monitor any leftover merchandize and adjust inventory accordingly. Work closely with the Operations Director to ensure that QuickBooks / Epicor Inventory System matches real inventory in warehouse. Cooperate with current warehouse forklift drivers to ensure that inventory control is established. Manage warehouse floor/rack space to ensure organization and traceability
  • Accounting: Oversee all accounting and financial aspects of the branch. Ensure branch is operating within the set financial guidelines/procedures. Oversee Accounts Receivable aspect and provide support for collections activities to the Sales Representatives.
  • Duties include participation and oversight of the quality assurance process, fulfilling distributor orders, maintaining quality control, fulfilling direct orders on an as needed basis, providing product for the internal partners, and completing and filing paperwork and reports as needed.

BENEFITS: Competitive industry pay, excellent benefits including medical (PPO), dental, vision and life, vacation, sick hours, and holiday pay.

– Mandarin Speaking is a PLUS

Job Type: Full-time

To Apply: Please upload your resume below or email to: [email protected]

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